Ryan Bigg

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Bridging the Gap

07 Jun 2010

The question is: How do we bridge the gap between “newbie” and “experienced” in such a way that we won’t suffer the talent drought we are currently facing. What are your thoughts as to how we can fix this?

This post was intended as a script for a videocast, but I’m a horrible actor.

Hello!

My name is Ryan Bigg. You may remember me from such hits like #rubyonrails, Railscamp or the Scottish Ruby Conference. I’m here today to talk to you about something that I perceive as a problem. Firstly though, a bit of backstory.

The Ruby (and Rails) communities are some of the most supportive and inviting communities on the planet. When I started with Rails, my first question in the #rubyonrails IRC channel was about an error I was getting, an undefined method “find” on a class called “Thread”. Little did I know back then that Thread is a reserved class in Ruby. As you can see from this example, I too was a noob.

Since then, my Ruby skills have flourished to where I think I’m growing to be a Ruby expert. I still hang out in IRC channels and sometimes I’m asked for advice and if I’m free I’ll help out. So why do I do help? I am not a religious person, but there are some certain aspects of particular religions I believe in, such as karma from Buddhism. To me, karma means that if I do something good to somebody, then eventually something good will happen to me and vice versa, I do something bad, bad things will happen. I also believe in “paying it forward”, that if I help somebody out, then perhaps they’ll see somebody else with the same or a similar problem and help them out, too. So I help out in the hope that 1) I improve somebody else’s life just that little bit, 2) I may improve my knowledge of a particular concept or problem and 3) eventually that good deed will come back to me.

I didn’t get good at Rails overnight. Nobody gets good at anything overnight, unless you’re Neo from the Matrix or Yehuda Katz. It’s taken me 3 and a half years to get to this point and I fully believe it was because I spent time helping people solve their own problems which allowed me to build up a great database of Ruby-knowledge that I could apply to any application I worked on. Working with a team of already-experienced developers greatly assists here too and I am thankful of the time I spent at SeaLink, NetFox and Mocra and freelancing. Before Mocra I didn’t even use Cucumber! Now I’m writing a book centered around using it to develop a Rails application! It’s great! The things you learn on the job are more important, than the things you do on the job. I got lucky. I attended a Ruby meetup back in April 2007 in my hometown of Adelaide where I was invited to work for either SeaLink, NetFox or another company Freerange Future. When I begun working for SeaLink, I had only been in the Ruby and Rails world for 8 months, and during 8 months at SeaLink, I learned a lot about Ruby, about Rails and about RSpec. Working with Rails has definitely been one of the greatest ways to learn about it.

Now in 2010, as a writer of a book aimed at a wide range of Rails people (newbies and up), the experiences of new people is something I’ve been considering for a while. The way I have visualised the community for a long time now, is a pyramid. The bottom is, of course, wider than the top and the lower down the “pyramid” you are, the less skill you have and of course the higher up this “pyramid”, the more skill you have. The width of the pyramid at any level indicates how many people there are at that level and, because the Ruby community is growing, there’s a lot more inexperienced people than there are experienced. If the Ruby community was shrinking, you’d see the opposite effect where there’s a wider level at the top of the pyramid dwindling down to nothing at the bottom. No new people means a dying community. Ruby is not dying. So how are newbies to gain the experience required to work towards the top of this pyramid and get hired by the companies looking for “experienced Ruby / Rails developers”? It’s simple: they’re going to need a job. So it saddens me to see all these companies hiring “experienced” Rails developers.

There’s only so many “experienced” Rails developers. They’re being snatched up by companies quicker than they’re becoming available. I know this because the company I’m working for right now is trying to hire a new “experienced” developer and we’re having an absolute bastard of a time. We’re also down one developer because he has RSI, and another was just pulled off my team to work on the legacy application until the election. So we’re looking to hire an “experienced” Rails developer to fill the gaps. It’s almost as if there’s no more “experienced” developers left to hire in Sydney and I’ve seen this same situation in Brisbane, where I used to live and other people have talked to me about it too. We need an “experienced” developer because we’re looking to get this application done by the Federal Election. But there are seemingly none left. So what can be done about this? How can we and other companies find new members for the team?

Well, we could bring in a new person, but we (as a company), but not I (as a “teacher”), don’t want to spend time teaching new people when that time could be used for developing new features. Why should you pay somebody when you’re teaching them? Shouldn’t it be them paying you? Well, no. You’re paying them in the hope that they’ll stick around and provide another valuable resource to the company. Some do, some don’t. Give them the incentive to stick around and I’m sure they will. Job security is a great incentive. I think we need more companies who aren’t all just about the “gogogogo” and are actually conscious about the future of their business. If the future involves hiring a new developer and having to train them up in a language, why not do it? Sure, you’ll lose one developer’s time for a short while, but what you’ll gain in the long term is two developers’ time. Then that developer can teach more people you bring in. Eventually, you won’t be understaffed.

If you hire nobody, then that’s the worst thing that can happen. You’ll overwork your developers and you’ll think that they underdelivered because they didn’t do a good enough job, but the reality is it was because they were under-resourced. You put a magical deadline on them and expect it to be done but the harsh truth is: sometimes deadlines aren’t met. Budget some money, and some time, to bringing new people way before any major deadlines if that’s what it’s going to take to be successful in the long run. Over-estimate how many people you’re going to need to get the project done. That’s what you want, isn’t it? A completed project? Therefore, we shouldn’t be hiring “experienced” people only but rather people who can contribute back to the team, even if that involves having to teach them something first off.

Personally, If I were to hire a new person, there’s a couple of things I’d be looking out for. Before I list them, here’s a very good point of a conversation I had last night with a Rails developer based in California, Keyvan. Keyvan got started with Rails in December. He said that in order to be good at Rails, he didn’t need the knowledge of the ins-and-outs and every single class and method. You just need to know how to do your research (aside: and not to cargo-cult!) and learn to learn. If you’re able to absorb the knowledge and make it into your own from the resources like people and the Internet, then you’ll go pretty far. Now Keyvan is doing Rails work for many clients and is gaining a reputation for his work. What I’m looking for in a person isn’t experience in a language, but rather the same ability Keyvan has. The ability to learn. The ability to understand. The ability to apply yourself to accomplishing something. These are the major concerns that I’d be for. Other things include the standard: good communication skills and good personal hygiene.

I want to see that drive in people, that willingness to learn. Another example. A friend of mine, Bo, introduced me to a .NET developer friend of his, Lucas. One day last year, we showed him what Rails can do. Lucas attended the ActionHack events that are held monthly in Brisbane as well as the last two Railscamp events. Not because he had to. Because he wanted to. He attended these events because he wanted to learn, and that’s precisely what he’s done. He’s learned Rails, learned BDD concepts and now knows enough to be hired by a Rails shop. Lucas is in the same group of people as Keyvan.

I know there’s a vast group of these people out there, just looking for some company to give them a chance at developing Rails, but all the companies out there are hiring “experienced” developers. I haven’t seen a single job posting in the past couple of months on the rails-oceanic list looking to hire people that they’re willing to teach. Because everyone wants things done now. Nobody is willing to invest in the future of the community. What we need is some… group to invest time teaching these new people. That’s what I’d love to do. I love seeing people’s faces light up when they discover something or hearing that “oohhhhhhh” when something clicks. For now, I’m doing the best I can. I am personally considering after I’ve finished writing this book to approach some universities or TAFE colleges and asking them about how I can go about teaching them, hopefully they can give some pointers.

So in summary: this has been a question that’s been floating around in my head for ages: How do we bridge the gap between “newbie” and “experienced” in such a way that we won’t suffer the talent drought we are currently facing. What are your thoughts as to how we can fix this?